
Train & IC card help
Get around with confidence.

For your journey through Japan
Simple help with trains, money and everyday moments.
Japan time
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My trip
Enter the day you arrive and the day you leave. We'll show national holidays, long weekends, and rule changes during your trip, plus the guides that fit right now.
Guides travellers use most
For this part of your trip
Find the line symbols and transfer options for JR, subways, and private railways in Tokyo, Osaka, and Kyoto.
Check service status, ask station staff, confirm alternate transport, and contact bookings in order.
How to pay first, choose a menu item, and hand over the ticket.
Washing clothes during a Japan trip? Check care labels and the machine's course first. Use the quick reference for detergent, payment and clothes that stay damp.
Find emergency numbers and official support when something unexpected happens.